FAQ & Shipping

Shipping

We ship across the United States. Delivery typically takes 2–8 business days depending on your location, and you'll get a tracking link by email as soon as your order ships.

Returns & refunds

Not happy with your order? Return it within 30 days of delivery, unused and in its original packaging, for a full refund of the product price. Contact us first to get a return authorization. Shipping costs are non-refundable unless the item arrived damaged or defective. See our refund policy for details.

Damaged or defective items

If anything arrives damaged or doesn't work as it should, contact us within 30 days of delivery and we'll replace it or refund you.

Damage after delivery

We can't refund, replace or repair items damaged after delivery, such as from crashes, drops, water, misuse, incorrect charging, or opening or modifying the product.

Which drone should I get?

For 4K video, look at the Pocket 4K, Nomad 4K, Summit 4K Gimbal and Apex Aerial. For a first drone or a younger pilot, the Scout HD, Wave Mini and Nano Red are easier to fly. Each product page lists that drone's own camera, battery and flight details.

Holiday Sale

Through November 30, every drone comes with a free Lens Care Pen. Tick the gift box on the drone's page and it's added to your cart at no cost.

Order & payment questions

All orders are processed through Shopify's secure checkout. For order status, shipping updates or anything else, send us a message and a real person will reply.